Returns, Refunds and Exchanges
In the event that you need to return an item to us, please call us & we will sort it out for you quickly & with no fuss, but there are a few things that you should be aware of.
For goods purchased through our website will gladly exchange or refund saleable goods within 14 days of purchase when proof of purchase is provided.
Goods must be unused & in the original packaging.
Saleable goods returned without proof of purchase may be exchanged at management discretion for other goods to the value of the current selling price.
Due to legislation there are goods that cannot be refunded.
These can include:
Medicines & Pharmaceuticals.
Herbicides, Pesticides & Fungicides
Livestock feeds destined for the human food chain.
This list is by no means exhaustive or exclusive.
Refunds are not offered where the goods were sold as faulty or where a repair has been attempted by an unauthorised technician. This will invalidate any warranty claim.
This policy is offered in addition to, and does not affect, your statutory rights and adheres to the Distance Selling Regulations (DRS2000).
Call us on 01886 888948 if you have any queries & we will be pleased to help you.