Returns Policy
Returns, refunds & exchanges

In the event that you need to return an item to us, please call us & we will sort it out for you as quickly and efficiently as possible.

Please note, due to legislation, there are some goods that cannot be refunded, these can include:

  • Medicines & Pharmaceuticals.
  • Herbicides, Pesticides & Fungicides
  • Livestock feeds destined for the human food chain.
  • This list is by no means exhaustive or exclusive.
  • Refunds are not offered where the goods were sold as faulty or where a repair has been attempted by an unauthorised technician. This will invalidate any warranty claim.

This policy is offered in addition to, and does not affect, your statutory rights and adheres to the Distance Selling Regulations (DRS2000).

Returns, refunds and exchanges
If you have any queries please visit us in store, email or call on 01886 888 948.